Legal Terms

Terms of Service Our Commitment to You

Guidelines for a beautiful nail experience

Welcome to Claw Chick! These terms govern your use of our services, including booking appointments, purchasing products, and interacting with our website.

1

Acceptance of Terms

By accessing or using our services, you agree to be bound by these terms.

These Terms of Service constitute a legally binding agreement between you and Claw Chick regarding your use of our website and services.

If you do not agree with any part of these terms, you must not use our services.

2

Services Overview

What we offer at Claw Chick nail salon.

Nail Services

  • • Custom Nail Extensions
  • • Ready-Made Press-Ons
  • • Nail Art & Design
  • • Repair & Refills

Booking System

  • • Online appointment scheduling
  • • Real-time availability
  • • Automated reminders
  • • Secure payment processing
3

Booking & Cancellation

Guidelines for appointments and cancellations.

Appointment Policy

  • Please arrive 5-10 minutes before your scheduled appointment
  • Late arrivals may result in shortened service time
  • No-show appointments may affect future booking privileges

Cancellation Policy

  • 24-hour notice required for cancellations
  • Cancellations made within 4 hours may incur a fee
  • Emergency cancellations are considered case by case
4

Payments & Pricing

Information about our pricing and payment methods.

Payment Methods

Credit/Debit Cards
GCash & Mobile Wallets
Cash Payments

Pricing Notes

• All prices are in Philippine Pesos (₱)

• Prices are subject to change without notice

• Additional charges may apply for complex designs

• Gift cards and packages are non-refundable

5

User Conduct

Expected behavior when using our services.

Positive Behavior

  • • Respect our staff and other clients
  • • Provide accurate booking information
  • • Communicate special requirements
  • • Follow salon safety guidelines

Prohibited Actions

  • • Abusive or harassing behavior
  • • Damaging salon property
  • • Bringing unauthorized products
  • • Sharing fraudulent information
6

Liability & Warranty

Understanding our responsibilities and limitations.

Service Warranty

We stand behind the quality of our work. If you experience issues with your service within 48 hours, please contact us for a complimentary fix.

Limitation of Liability

Claw Chick is not liable for allergic reactions, damage from client misuse, or normal wear and tear. We recommend patch tests for clients with known allergies.

Important: While we use high-quality products, individual results may vary. Please inform us of any allergies or sensitivities.

7

Changes to Terms

How we update our terms of service.

We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the new terms.

We will notify users of significant changes via email or website notice. Please review these terms periodically.

Contact Information

For questions about these terms, contact us at info@clawchick.com